Pacote vs. encomenda
When translating "package" or "parcel" into Portuguese, the choice between pacote and encomenda depends on the context. Generally, pacote refers to the physical wrapping or shape of the object, while encomenda refers to the logistical status of an item being sent, shipped, or ordered.
Pacote
A2This word focuses on the physical container or grouping of items. It refers to something wrapped in paper, plastic, or cardboard. It is also used metaphorically for bundles, such as travel or data plans.
O correio deixou um pacote pequeno na sua porta.
(The mailman left a small package at your door.)
Eu comprei um pacote de batatas fritas no supermercado.
(I bought a packet of chips at the supermarket.)
Nós escolhemos um pacote de viagem que inclui hotel e voo.
(We chose a travel package that includes hotel and flight.)
Por favor, embrulhe isso como um pacote de presente.
(Please wrap this as a gift package.)
O pacote caiu da prateleira e abriu.
(The package fell off the shelf and opened.)
Encomenda
B1This word implies a transaction or delivery process. It refers to goods that have been ordered, commissioned, or are currently in transit by mail. In Brazil, it is frequently used for custom orders (like a cake made for a party), whereas in Portugal, it is the standard term for any postal parcel.
A minha encomenda da Amazon ainda não chegou.
(My Amazon order has not arrived yet.)
Preciso ir aos correios levantar uma encomenda.
(I need to go to the post office to pick up a parcel.)
Fizemos uma encomenda de cem salgadinhos para a festa.
(We placed an order for one hundred snacks for the party.)
Você recebeu o código de rastreio da encomenda?
(Did you receive the tracking code for the parcel?)
A transportadora perdeu a nossa encomenda.
(The carrier lost our shipment.)
Summary
Use pacote when describing the physical appearance of a wrapped object or a generic packet of consumer goods (like cookies). Use encomenda when focusing on the act of ordering, shipping, or receiving goods through a postal or delivery service. Think of pacote as the object itself and encomenda as the mission or order.